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Accept Payments Anywhere  In-Store, Online, or QR

✅ Privacy Policy for LB Wallet
Last Updated: November 2025
LB Wallet (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, use our services, or interact with our payment platform.
By using LB Wallet, you agree to the practices described in this policy.
✅ 1. Information We Collect
We collect information to provide, improve, and secure our services. This may include:
1.1 Information You Provide

  • Name

  • Email address

  • Business or company information

  • Phone number (if provided)

  • Form submissions (e.g., demo requests, contact forms)

1.2 Payment & Transaction Information
LB Wallet processes certain payment-related data such as:

  • Transaction amounts

  • Tips

  • Payment status (approved/declined)

  • Timestamp of transactions

  • Rep or driver IDs (if used by your business)

✅ We do NOT collect product details, customer names, or POS-level customer information.
1.3 Automatically Collected Data
When you visit our website or dashboard, we may collect:

  • Device information

  • Browser type

  • IP address

  • Pages viewed

  • General usage analytics

This helps us improve performance, security, and user experience.
✅ 2. How We Use Information
We use collected information to:

  • Provide and operate LB Wallet services

  • Process and validate payment transactions

  • Improve platform performance

  • Respond to inquiries and support requests

  • Detect and prevent fraudulent activity

  • Comply with legal, banking, and regulatory requirements

We do not sell your information to third parties.
✅ 3. How We Protect Your Information
We implement industry-standard safeguards, including:

  • Encryption

  • Secure cloud infrastructure

  • Authentication and access controls

  • Fraud detection tools

  • Banking-level security practices through our financial partners

We continuously improve our security measures to protect your data.
✅ 4. Sharing of Information
We may share data only with:
✅ Trusted Service Providers
Examples include hosting providers, analytics tools, and security platforms.
✅ Banking & Financial Partners
Payment operations may involve financial institutions such as First Fidelity Bank (Member FDIC) for compliance and processing purposes.
✅ Legal Compliance
If required by law, court order, or regulatory authority.
We do not sell, rent, or trade personal information.
✅ 5. Cookies & Tracking Technologies
We may use cookies or analytics tools to:

  • Improve website functionality

  • Understand traffic patterns

  • Enhance user experience

You may disable cookies through your browser settings.
✅ 6. Data Retention
We retain information only as long as necessary to:

  • Provide services

  • Meet compliance obligations

  • Maintain accurate financial and transaction records

✅ 7. Your Rights
Depending on your location, you may have the right to:

  • Request access to your data

  • Correct inaccurate information

  • Request deletion (where applicable)

  • Opt out of marketing communications

  • Limit or object to certain data uses

To submit a request, contact us at:
📧 lbwalletaccessibility@gmail.com
✅ 8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of these external websites.
✅ 9. Children’s Privacy
LB Wallet is intended for adults and businesses.
We do not knowingly collect information from individuals under 18.
✅ 10. SMS Text Communications
LB Wallet may send text messages to the phone number you provide, including account notifications, payment updates, support communications, and—if you choose to opt in—promotional or marketing messages. Message frequency may vary.
By submitting your phone number, you consent to receive SMS messages from LB Wallet. Consent is not required to use our services.
You may opt out at any time by replying STOP to any message. Standard message and data rates may apply.
We do not sell or share your phone number with third parties for marketing purposes.
For full details on how we manage SMS communications, please review our dedicated SMS Terms & Conditions at:
https://lbwalletpay.com/sms-terms

✅ 11. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.
✅ 12. Contact Us
For questions or privacy-related requests, contact us at:
📧 lbwalletaccessibility@gmail.com

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